No to answer machines
Today I am delivering another of my Reception workshops in London to 28 delegates. This is the second group I am coaching this week. Normally the group is made up of 90 per cent ladies and me, can’t be bad.
In yesterday’s class, we had a lot of detailed discussions on how many practices/businesses still use answer machines at lunch time. I just don’t understand why they would do this as they are communicating to the public that they are closed.
Today I have some urgent business to do and the only time I can do this is lunch time and that is the same with your patients and clients, they do their business at lunch time as well. If potential clients contact you about your services and they do this at lunch time, the chances are they won’t leave a message and they will go elsewhere and the opportunity is lost forever.
